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How to combine UX and Agile? Experiences from the USA
I recently attended the UX Immersion conference 2012 on Agile/Mobile (April 23-25, 2012 ~ Portland USA), hosted by Jared Spool’s User Interface Engineering. I’m responsible for design processes within...
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Customer journey mapping, in brief
In early 2012, Adaptive Path held the “Managing Experience” conference in San Francisco, and saw their own Chris Risdon and Todd Wilkens share some thoughts on customer journey mapping.The full...
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Design thinking in a nutshell
Although it’s recently caught on as an industry buzzword, “Design thinking” has been around for more than two decades. It evolved in response to the need for a more structured, methodological approach...
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